From call recording to CRM notes
After a discovery call, the details that matter are specific: the budget number the prospect mentioned, the objection about their current vendor, the date they agreed to for a follow-up. Upload your recording, get the transcript back as text, and paste those lines into the opportunity record instead of reconstructing them from memory an hour later.
Every transcript includes timestamps, so you can skim for the moment a requirement came up, copy the prospect's exact wording, and drop it into your CRM verbatim. A direct quote in the deal notes is far more useful to a manager or a teammate picking up the account than a paraphrase.
One clean transcript, no speaker labels
FastScribe does not split the transcript by speaker. You get one continuous, timestamped transcript of the whole conversation. For a call you were on yourself, that is usually all you need: you know which lines were yours, and the timestamps let you jump back to the audio whenever a passage is ambiguous.
For CRM notes, export plain TXT and copy the passages you need. SRT and VTT exports are there if the recording doubles as the soundtrack for a demo video and you want timed captions, and Pro accounts add DOCX when a deal review calls for a formatted document.
Getting the file out of your call software
FastScribe works with uploaded audio or video files only. It cannot connect to Zoom, your dialer, or a meeting platform, and it cannot fetch a recording from a link. Find the recording file your call software saved, download it to your computer if it lives in the cloud, and upload that file directly.
Once the transcription finishes, the audio is deleted the moment your transcript is ready, and only the text is kept, so you can come back later to re-read the call or export it again. If your recording is longer than the ten-minute free limit, a Pro account handles files up to two gigabytes and five hours.
Frequently asked questions
Can FastScribe pull the call straight from Zoom or my dialer?
No. FastScribe only accepts files you upload yourself. Download the recording from your call or meeting software first, then upload that file to get your transcript.
Will the transcript tell me who said what?
No, there are no speaker labels. You get one continuous transcript with timestamps, which works well for a call you were on, since you can recognize your own lines and replay any unclear moment.
How long can my sales call recording be?
Your free first file can be up to fifty megabytes and ten minutes. A free account raises that to thirty minutes and one hundred megabytes, and Pro handles recordings up to two gigabytes and five hours.
Is my call recording stored after it is transcribed?
The audio is deleted the moment your transcript is ready. Only the text is kept, so you can revisit the call notes and export them again whenever you need.